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    General Inquiries & Order, Shipping Related Questions
    • Are you a customer or have a general question?
    Important update concerning your order: 

    You will have received a confirmation email at the time of ordering. Please check your spam folder in case you don't see this email in your inbox.

    You will also receive a follow-up email at the time your order has been picked up from our warehouse to let you know it is on its way to you. We understand the time between these notifications may feel long, but rest assured your order is being processed.

    DELIVERY TIME & PAYMENT OPTIONS / ISSUES

    • We are shipping collector boxes from our warehouse within 1-2 business days after receiving orders. Following that, please allow an additional 4-5 days for domestic and 8-10 business days for international orders to be delivered to you via our trusted courier service.

    • International cards sometimes face processing issues. Contact us at orders@kultureshop.in to assist you with an issue. 
      Corporate Gifting/B2B Orders
      • Are you interested in bulk orders and bulk discounts?